netcoolusers.org

About

• The International Netcool® Users Group website is an independent resource in support of the Netcool® Suite of network management tools. The Netcool Suite has become one of the software industry's premier success stories because it solves complex problems in a simple way. It is designed to monitor large-scale networks in realtime, allowing network operators to quickly identify and address problems before they lead to trouble. Visit the IBM Tivoli Netcool website for more information on the Netcool Suite of products. The International Netcool Users Group was chartered to foster an open dialogue within the Netcool community and to provide a technical forum for sharing network and service management ideas and resources. In addition, the Group will liase with IBM's internal Product Management, Customer Care, and Market Development teams, providing a conduit for communicating Netcool customers' network and service management requirements as their needs evolve. This site depends heavily on input and feedback from all of our viewers. Thanks for your continued support, and let us know what we can do to make the site better. The International Netcool Users Group is an independent corporation, not affiliated with IBM. IBM and Netcool are registered trademarks of International Business Machines Corp. in the United States and other jurisdictions. These trademarks and other IBM trademarks are used by permission of Micromuse Ltd.

DISCLAIMERS

• The International Netcool Users Group website is provided to you free of charge, "as is." The highest professional standards are used to maintain this site, but no one is responsible for any defects that may be found here, or any lost profits or other consequential damages that may result from such defects. You should not assume that the International Netcool Users Group website is error-free or that it will be suitable for the particular purpose that you have in mind when using it.

  The following notice has been provided by Micromuse Inc.

  Notwithstanding the link to one or more sites owned or operated by or on behalf of Mircomuse Inc. and its affiliates ("Micromuse") that appear on the NetcoolUsers.org web site, NetcoolUsers.org is not affiliated or associated in any way with Micromuse. The owners and operators of NetcoolUsers.org are solely responsible for any and all content that appears on this website. No one associated with NetcoolUsers.org has been authorized by Micromuse to provide any information, advice, or instruction about Micromuse or its products, or how to install, operate, manage or use any produce or service of Micromuse. Micromuse shall not be liable to any person or entity that relies on such advice, instruction or information. Micromuse hereby expressly disclaims any and all representations and warranties, either express or implied, with respect to the accuracy of the information and other content of this website, including but not limited to any information that relates in any way to Micromuse Inc. or any product or service provided by Micromuse Inc. including, without limitation, any warranties of merchantability, fitness for a particular purpose or noninfringement if third party rights in respect of such information or content.

PRIVACY

• The International Netcool Users Group webserver will track the domains from which people visit and will analyze this data for trends and statistics, including but not limited to service evaluation and planning. The International Netcool Users Group website contains links to other websites, whether owned or controlled by affiliates or unrelated third parties. The International Netcool Users Group is not responsible for the privacy policies and practices of any linked website. Currently, the International Netcool Users Group uses personal information as a basis for notifications to users, "opt-in" emails, and in order to implement the terms of the Terms of Service governing the website (the "TOS"). User names and email addresses (as well as any additional information that a user may choose to post) are publicly available on the website, unless a user elects to "opt-out" of such display of personal information. However, in cases where users voluntarily and publicly disclose personal information which may contain Registration Data, or otherwise post personal information in conjunction with content, such personal information necessarily will be disclosed.

CHOICE

• "Opt-in" Emails: Users may "opt-in" to receive site notifications, newsletters or other information via email. Users may remove themselves from such services at their discretion. Any email sent to an "opt-in" list will include directions for how a user may remove him or herself from the list, or a URL where the user may find such directions. Email Display: In some cases, users may have the opportunity to use an International Netcool Users Group service to send electronic mail to another user or email list. In such cases, a user's valid email address and real name will be included with such messages. In order to prevent abuse, users may not opt-out of such a display, but may choose to refrain from using said Service to transmit an email message. General: In cases where users voluntarily and publicly disclose personal information which may contain Registration Data or otherwise post personal information in conjunction with content subject to an open source license, such personal information necessarily will be disclosed subject to the terms of the applicable license. An example of such a disclosure includes, but is not limited to, a user's disclosure of personal information as part of a message posted to a public message forum or a publicly-released document, source code, or other publication.

SECURITY

• To secure site integrity, the International Netcool Users Group employs measures including but not limited to security audits, use of encryption tools and software, and other reasonable security measures and procedures. Internal access to users' private and nonpublic personal information is restricted to site administrators and individuals on a need-to-know basis.

ENFORCEMENT

• In the event that the International Netcool Users Group becomes aware that site security is compromised or user nonpublic information has been disclosed to unrelated third parties as a result of external activity, including but not limited to external security attacks, the International Netcool Users Group shall take reasonable measures which it deems appropriate, including but not limited to internal investigation and reporting, and notification to and cooperation with law enforcement authorities.