netcoolusers.org

Jobs!

Currently available jobs are as follows

Netcool Engineer/Consultant (POSTED JUNE 2008)

* At least three years of experience in Netcool based solutions

* Experience with Netcool Precision or ITNM and at least 2 additional Netcool or Tivoli products

* Good UNIX and scripting skills (preferable Perl scripting)

* Good working knowledge and understanding of core networking technologies including TCP/IP, SNMP, RMON

* Experience with various other network management tools is a plus

* Good communication and documentation skills

• The above consultant will be working on implementing Business Service Management (BSM) and Infrastructure Management solutions at client sites. This is a full-time permanent position located in New York, NY. Some travel will be required. Candidates from other locations will be considered.
• Big Fish Recruiters
• 1310 Garlington Road
• Suite J
• Greenville, SC 29615
• bigfishrecruiters.com
• 864-382-3279

• lgoodwin@bigfishrecruiters.com

Pre-Sales Engineer (POSTED JUNE 2008)

• We are looking for a Pre Sales Consultant with 5+ years of experience in the Business Service Management space. The Consultant will be an integral part of the sales team. This position will offer a great opportunity for professional growth. Experience with the IBM Tivoli and/or Netcool suites is highly desired. Extensive experience with HP and BMC can be considered. Prior hands-on experience with these solutions is a must. A proven track record of working with sales personnel and business development managers is also required.
• The Consultant will work with customers at all levels, demonstrate products, present to different audiences, design solutions, create proposals, price quotes and other pre-sales collateral including data sheets, white papers, case studies and success stories. The Consultant will maintain a strong working relationship with vendor partners from a technical/technology perspective and participate in evaluations, beta programs, conferences and seminars. Training customers and internal resources on products and new technologies in this space from time to time will be necessary. The Consultant will also provide leadership and guidance to other internal pre-sales resources on a regular basis.
• Excellent written and verbal communications skills, strong interpersonal skills and an aptitude for problem solving are a must. The ability to understand technology and quickly translate it into non-technical and business terms for different audiences - both internal and customer-facing - in clear and compelling terms is necessary. 75% - 100% travel is required.
• This is a full-time permanent position. Candidates may be located on the East Coast or elsewhere if they are willing to relocate. Please contact Laura Goodwin at Big Fish Recruiters if you are interested.
• Big Fish Recruiters
• 1310 Garlington Road
• Suite J
• Greenville, SC 29615
• bigfishrecruiters.com
• 864-382-3279

• lgoodwin@bigfishrecruiters.com

Netcool Administrator Needed (POSTED JUNE 2008)

• Full time, permanent position with benefits, located in Dallas, TX at ACS headquarters.
• We're here to help.
• In 1988, ACS founder and Chairman of the Board Darwin Deason recruited a group of extraordinary information technology professionals and instilled a passion and energy we call hustle. We believe the impossible is possible, and that giving up is not an option.
• We're Affiliated Computer Services, Inc. (NYSE: ACS), a premier provider of diversified business process outsourcing (BPO) and information technology outsourcing (ITO) solutions to commercial and government clients worldwide. Based in Dallas, ACS is a FORTUNE 500 company of 62,000 people supporting client operations reaching more than 100 countries.
• It would be hard for you to go through a day without encountering the products or services of our many clients in communications, education, energy, financial services, government, healthcare, insurance, manufacturing, retail, travel, and transportation.
• Job Description:
• This position is responsible for understanding and defining the implementation of Netcool in support of enterprise monitoring. This includes working with customers, business analysts, technicians, and customers to design, configure, and integrate the Netcool application to support the business needs. The ideal candidate will have 5+ year’s infrastructure experience with 2 years installing, configuring, and administering various monitoring, notification, and event management tools. Having experience in a CMMI level 3+ organization is considered a plus. Position level is dependent on candidate’s level of experience.
• Primary Experience:
• 2+ years experience with Netcool and EMS tool integrations
• 5+ years infrastructure experience
• 2+ years Server OS administration
• Strong understanding of protocols and technologies utilized in monitoring, SNMPv2, SNMPv3, Syslog, MIBs, Traps, etc.
• Good understanding of ITIL Service Management processes
• Demonstrated analytical thinking, adaptability, enthusiasm and motivation
• Ability to work independently as well as in a team setting
• Strong organizational, verbal, and written communication skills

Secondary Experience:

• Customer pre-sales experience beneficial
• Experience in Network, Security, Storage or other technical areas.
• Test plan development
• Coding/scripting experience (Perl, SQl, Shell, etc.)
• Change Control, version control, build, and configuration management
• Experience with NetIQ, HpOV, MOM, Indicative, Nimm Soft, or Splunk is considered a plus.
• ITIL certifications seen as a plus
• Education: Bachelor's Degree in Computer Science or Business Administration or related discipline

If interested, please contact Valerie DeWitt at Valerie.dewitt@acs-inc.com

Netcool Application Administrator

• The position is located in beautiful Boulder, Colorado. The position will begin as a contract for approximately 3-6 months with the intent to bring the individual on permanent after that timeframe.
• The individual will have the following responsibilities:
• configuration maintenance and enhancement of network monitoring solution
• work directly with monitoring center staff to ensure proper thresholds and alerts are established and refined
• The following qualifications are required:

* Experience as a Windows or Network System Administrator * Experienced in monitoring performance and coordinating network problem resolution activities in a multi-server, multi-platform environment * Netcool: Webtop, Omnibus, Precision, Reporter * Strong interpersonal and communication skills * Strong customer service skills * Experience as a member in a team environment * Ability to work well under pressure, meeting multiple deadlines * Ability to work independently with minimum supervision * Ability to communicate clearly with technical staff as well as less technical colleagues * Ability and willingness to take on additional tasks as assigned

• The following qualifications are very desirable:

* IBM Tivoli Certified Administrator * BS in Computer Science / Information Systems * ITIL Foundations (or higher) certification * 3 - 5 years of experience in large enterprise infrastructures

• Interested individuals may contact:
• Mike Gumrot
• 8700 TURNPIKE DRIVE, SUITE 400
• WESTMINSTER, CO 80031
• 888.317.9163 T 303.412.2733
• F 303.412.2219 M 520.603.9941

IBM/Micromuse Netcool Administrator

• It is expected to last many years.
• If you're a good fit and interested, please send us your resume and contact information.
• Regards,
• Gregory Szabo
• www.governmentworks.com
• 607-387-5688
• Performs operational tasks to build, maintain and operate data platforms as part of the NMCI Enterprise Management Systems (EMS)/Tools team. The EMS/Tools team is responsible for building and maintaining a data environment that supports the cost-effective storage and management of data in variety of formats using several technologies. Netcool Administrators perform tasks related to installing, administering and configuring Netcool/ISM,Netcool/SSM, Netcool/ASM and Netcool/SM Operations. Netcool Administrators will be required to install, configure, maintain or support Netcool/OMNIbus systems.
• Responsible for

* Analyzing data requirements

* Creating data models of existing and proposed data sources

* Identifying gaps in the data environment

* Recommending corrective actions to collect, store and aggregate data to fill gaps.

* Creating aggregation scripts and processes

* Creating scripts to fill customer data requirements

* Creating engineering documents for changes

* Providing technical data management expertise to peers

* Contribute to troubleshooting efforts for incidents in the data environment

* Lead problem management efforts in enterprise management environment

* Identify and realize opportunities to improve data management in the enterprise

• Work Environment

* Business casual

* Onsite in EDS facility in San Diego, CA (Sports Arena) (M-F) and during major implementations.

* Available by phone to support production outages

• Skills
• Must have a strong understanding of Windows and UNIX at a system administration level with the ability to:

* Navigate the Windows/UNIX directory structure

* Use basic utilities such as ps, telnet, ftp, top, Windows Task Manager, etc.

* Troubleshoot User and Group accounts within Windows/UNIX

* Diagnose and resolve the cause of a software problem

• Candidates should additionally have a basic understanding of the following concepts:

* Configuration of probe rules files; in particular the Netcool OMNIbus Mttrapd probe and NCiL include libraries

* SNMP and RMON

* TCP/IP

* Windows domains

* Basic shell scripting or programming

* Software development

* Requirements analysis

* Software design

* Coding

* Communicate clearly using technical, colloquial American English

• Certifications

* Netcool

Software Applications Engineer - Monitoring SME/Netcool (Posted April 2008)

• This is a full-time opportunity for a Senior Engineer with extensive Netcool experience in Saint Louis, MO. My client is willing to pay top salary and provided relocation for the right candidate. Please contact ronb@hinge-recruiting.com if interested (please include a msword version of your resume).

• Description

• This key role will help Company achieve efficiency and business growth goals through the adoption of operational tools and processes for managing the customer server base. The Subject Matter Expert for Operational Support Systems (OSS) - Monitoring will be responsible for implementation, adoption and operational success of the monitoring and system event management tool suite for Company. This role is responsible for delivery of capabilities that will provide unparalleled visibility into our systems and services via a comprehensive monitoring solution. Further value will be derived from automated break/fix and predictive behavior of the COMPANY systems and infrastructure. This individual will be part super user, integrator, engineer, tier IV support, consensus builder and customer advocate for the server management tool suite.

• Objectives

• Engineering and implementation of OSS Monitoring and Element Management tool suite.
• Individual will be the key intermediary between engineering and our customer base for all functionality associated with OSS tool suite.
• Manage the tool suit environment and conduct performance tuning and capacity planning for system.
• Mentor operations and OSS staff on capabilities and use of the technology.
• Contribute to engineering and development efforts that bring additional functionality to market in support of corporate objectives.
• Be a key contributor of the team responsible for design and implementation of our world class monitoring and element management solution

• Required Skills and Duties

• Configuration, customization, troubleshooting and administration of monitoring tools primarily focused on IBM Tivoli Netcool/OMNIbus and Netcool/Webtop
• Understanding of data integration from external sources with IBM Tivoli Netcool
• Provide support for IBM Tivoli Netcool production system issues
• Experience with administration, troubleshooting, upgrading, patching and customization of IBM Tivoli Netcool
• Maintain, update and troubleshoot the monitoring rule base in IBM Tivoli Netcool
• Strong communication skills; making presentations to customers and peers.
• Ability to solve problems quickly.
• 7+ years relevant experience
• 5+ years system administration experience
• 3+ technical writing experience (requirements, design documents, test plans)
• Experience programming/scripting using Perl, shell, batch and job scheduling
• Experience with applications that interface to external databases

• Desired skills

• Prior monitoring and event management experience working in a large enterprise environment, preferable with service provider focus
• Experience with system event handling automation
• Experience working with agent and agentless monitoring solutions
• Experience integrating management tools
• Understanding of management tool vendors and tool capabilities
• Knowledge and implementation of Service Management best practices

• RedHat Linux AS 3 & 4

• Web Servers - Apache Tomcat 5.x

• Hardware - HP & Eenera

• Databases - Oracle & MS SQL Server

• ITIL certification or Knowledge of ITIL and other IT Best Practices frameworks (ideally, Foundations-certified) Education or Equivalent Experience:
• Bachelor's Degree in Computer Science or related area

Network Administrator (Posted March 2008)

Company: Cable One, Inc.

Description

• Cable One, a Washington Post Company is a provider of cable television programming, high speed Internet access, and telephone service. We are seeking a Network Administrator for our corporate office in Phoenix.
• A Network Administrator is the primary administrator for the IBM Netcool Environment and Application Suite. Responsible for daily duties and operational status of the Object Server, Webtop, Precision network discoveries and maintenance, Impact policy management, Proviso reporting and TBSM resources.
• Build automations and custom rules associated with alarm and event delivery. Daily administration, maintenance, troubleshooting, interfacing, and ability to upgrade and update the Netcool environment. Documenting processes and procedures related to the Netcool environment. Technical point of contact for all departments that require network monitoring and management solutions.

Requirements

Experience with the following:

1. Admin/support of Netcool core Object Server and applications
2. MTTrapD and Syslog probes and editing probe rules files
3. SNMP trap forwarding and MIB objects
4. General administration and configuration of Service Monitors
5. Remedy ARS version7 gateways
6. Sun Solaris 9/10, UNIX files systems, and Sybase/Oracle databases

Must possess strong organizational and presentation skills.

Must possess strong written, verbal and communication skills.

Cable One, Inc. 1314 N 3rd St. Phoenix, AZ 85004

Brad Ottley – Director, Internet Operations Email: Click Here to Email Your Resumé

Mid-Level Netcool Implementation Contractor - 1099 (Posted Feb 2008)

6 month + Netcool Omnibus/Webtop Consultant Contract in Atlanta, GA

Technical Skills:

• Fault, Performance, Repair and /or Trouble Management experience
• MICROMUSE/IBM NETCOOL Omnibus and Webtop version 7 and up
• Recent experience, with version 7 and up, Installing and Configuring Netcool products
• Ability to create probes, rules, traps
• Expert level skills in UNIX Administration (Solaris) and Perl/Shell scripting
• SNMP Protocol
• Oracle or DB2 exposure and understanding
• SQL
• VMWare and Linux experience are useful.
• Telecom experience- preferred but not required. You should understand Service Assurance and what that means.

NCC is, of course, preferred.

Job Description:

• Responsible for onsite customer implementations including configuration and customizations surrounding the Netcool Omnibus suite of products.
• Develop logic, scripts, and programs for integrating with other systems
• Build automations and modify rules associated with alarm and event delivery.
• Implement system enhancements (software and hardware) that improve the performance and reliability of the Netcool Omnibus Suite of and Webtop applications.
• Improve performance and usability by implementing an upgrade of the existing Netcool Suite

Other Info:

• 40+ hours/week
• Downtown Atlanta
• Paid parking or Marta
• Criminal background check required (no others are done)

• You cannot be a current AT&T employee or a current AT&T Contractor

• If you are currently located in Atlanta, there is no travel
• If you are located elsewhere, weekly travel to Atlanta will be required- as long as you are dependable, punctual, and a work horse- you can be based anywhere
• 1099 Hourly, 1099 to Perm, or Direct Perm are available
• US Citizen or Perm Resident status required

Our interview process is as follows: Scheduled phone conversation with me (about 30 minutes), scheduled phone conversation with one of our Senior Consultants (about 30-60 min), in person OR video conference interview with the Director of Professional Services (1 hour), offer decision. Ideally, if you are in Atlanta- we could try to consolidate all of those interviews into 1 office visit so we get it all done in one day.

We are always looking to add to our permanent staff as well. So if perm is what you need, we need you.

To avoid phone tag, I like to schedule a specific time and date to have our conversation. Hourly rates vary by skill level.

Alycia Bara HR Manager Reachview Technologies abara@reachview.com

Dallas/Fort Worth, Texas (Posted Jan 2008)

A well established telecommunications company is looking for a Senior Netcool Engineer. You must be able to "own" the Netcool product suite for the entire company.

Responsibilities:

• Customize and enhance the Netcool Solution to proactively support the network and various business services.
• Monitor and tune required applications to ensure optimum performance.
• Provide timely reporting of application issues to Manager and users.
• Assist with integrating all new network facilities as required, allowing for event enrichment and alarm correlation to maximize the efficiency of the network.
• Responsible for assisting with on-going maintenance of NMS applications as needed.
• Serve as project manager for all projects as required.
• Analyze and resolve specific performance and reliability issues.
• Keep abreast of technological developments and new products by analyzing industry trends, new technologies, and recommending actions or alternatives to enhance operations.
• Maintain various forms of documentation for applications developed including application architecture and troubleshooting instructions.
• Work overtime and be on twenty-four (24) hour call as needed.
• Perform all other duties as assigned.

Required Experience:

• Experience should include installation, configuration and customization of the Omnibus suite of products.
• Minimum four (4) years work experience as a programmer/analyst or the equivalent in training and experience.

• 4+ years experience in NMS (Management of Networks & Systems) and familiarity with multiple fault applications.

• Experience with IBM Netcool product suite - Object server (distributed arch.), Probes, Gateways, Impact, Precision
• Experience with SNMP MIBs, polling/traps.
• Worked with engineering groups for managing new devices/technologies/IOS changes.

This is a long term contract with the potential to go permanent. Must be a US Citizen or green card holder. No Sponsorship available.

Please apply to jim.sharp@disys.com

Chennai, India (Posted Jan 2008)

We are a recruiting firm looking for candidates with an experience of 2 to 5 years in netcool.The positions are based in Chennai,India.

We request interested candidates to send their cv to the below mail address.

Thanks & Regards

Nishita

ITTEGRA, Inc: Phone: 732.593.8147 | Fax: 732 909 2099: Email: nishita@ittegra.com | URL: www.ittegra.com

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