• INUG is a technical list. Sales related comments, such as unsolicited posts suggesting the place you work for are completely unwelcome. If you have any questions, ask the INUG administrators before posting.
• Do not duplicate post. INUG is a community driven mailing list, it is not a support desk or a replacement to a maintenance contract. You are not guaranteed a reply.
• Postings must be in accordance with the charter of the mailing list.
• Personal attacks are discouraged. As good net-citizens, we should try to hold ourselves to high standards of behavior.
• Spam is not allowed, ever. The mailing lists are actively processed to ban offenders to this rule.

 

---

What should I do before I post?
Mostly from the FreeBSD Etiquette
 
You have already taken the most important step by reading this document. However, if you are new to Netcool, you may first need to familiarize yourself with the software, and all the social history around it, by reading the numerous manuals and articles that are available.

• EOL / Life Cycle
• OMNIbus
• Portal
• Proviso
• RAD aka TBSM
• Impact
• Reporter
• Webtop
• ITNM / Precision: Precision IP Precision TN Precision Entry Edition

 
It is always considered bad form to ask a question that is already answered in the above documents. This is not because the volunteers who participate on this email list are particularly mean people, but after a certain number of times answering the same questions over and over again, frustration begins to set in. This is particularly true if there is an existing answer to the question that is already available. Always keep in mind that almost all of the work done on INUG is done by volunteers, and that we are only human.